1. Eligibility for Returns & Replacements

  • Only physical products purchased from our website are eligible for return/replacement.
  • Returns must be initiated within 7 days of delivery.
  • The item must be unused, undamaged, and in original packaging.

2. Non-Returnable Items

  • Astrology consultations (as they are service-based).
  • Custom-made or personalized astrology reports.
  • Items that have been used or damaged after delivery.

3. How to Request a Return/Replacement

  • Email us at returns@checkmykundali.com with your order number and reason.
  • Attach images/videos if the product is damaged or incorrect.
  • Once approved, we will arrange a pickup or request you to ship it back.

4. Replacement Process

  • If the product is found defective/damaged, we will replace it at no extra cost.
  • If the replacement is unavailable, we will offer a refund or store credit.